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Fitbit ships its trackers from the continental US since it is headquartered there. Using the freight services or the third-party delivery option you can easily order Fitbit from anywhere in the world.
Where Does Fitbit Ship From: The U.S
Founded in 2007 Fitbit are renowned manufacturers of activity trackers and wireless wearables meant to evolve the field of health tracking and analysis. Today the American company serve at least 150+ nation around the world boasting a customer base of million people spread evenly around the globe.
But how did it happen?
How did the Fitbit reached the farthest point in the world when it’s operation are confided to San Francisco, where it is headquartered. Or the New Jersey where Fitbit have established warehouses to stock the products.
Well, Fitbit has authorized retail partners all around the globe. So even if you are not from the US or you don’t have anyone in the US, you can buy the Fitbit from International retail partners like Amazon or if your country of residence is on the Fitbit merchant list then you’d have the option to order from Fitbit website of your region. Or perhaps you can find a local retailer who would be authorized with Fitbit to hook you up with a new tracker.
Either way, it doesn’t matter where you are from, there are ways for Fitbit to get to you…
“I Live In Asia Can I Order Fitbit”
I have seen many asking this, and here is the simple answer: “Yes”
As I mentioned above, it doesn’t matter where you are in the world, there are alternative routes that can make sure you are able to order Fitbit. For example, today there are freight-shipping services operating in US that can order Fitbit on your behalf. So if you are skeptical of getting a device from a local retailer you won’t have to worry, your smartwatch would be shipping straight from San Francisco.
How does it work?
Well, let’s take MyUs as an example.
All you have to do is to sign up for their service, let them know which model or series you want to buy, and they’ll place the order on your behalf with a US address that would be of their facility. Once Fitbit would have shipped the model to them, they’ll let you know, and ship it to your place of residence.
This method is perfect for those who want direct delivery from Fitbit itself but doesn’t have US address or anyone living in US who can order on their behalf.
“Okay But Does Fitbit Ship To Canada“
Yes. Since Canada is on the list of Fitbit Merchants you can easily get Fitbit shipped to you there. According to the official company policy delivery time to you in Canada will be 5-12 business days for free shipping. However, if you are willing to spend money then on expedited shipping your Fitbit tracker can reach you as quickly as in 2 days.
What Is Fitbit’s Warehouse Location?
There are two major Warehouse that Fitbit have, one is in the San Francisco and the other one is in New Jersey. If you will order from U.S then you are likely to receive from the California. However, if you ordered your Fitbit tracker from outside the continental U.S then New Jersey warehouse will cater to you.
Everything About Fitbit Shipping Policy!
If you are a US citizen or someone who happens to be in America, Fitbit would ship straight to you from San Francisco. You might have to pay Sales Taxes since it is obligated, but that’s just it, there is nothing else you have to be worried about.
When To Expect My Fitbit Order?
All new Fitbit purchases are processed within 24-48 hours, after which depending on the mode you choose, your order would be shipped to your address. If it’s a backorder/replacement it could take up to 5 Business day after Fitbit would’ve received your original device to process.
Fitbit offers two options for shipping:
- Free Delivery (US & Canada): 5-14 Business Days
- Standard Delivery: 2-3 Business days (Varies by Country)
- Overnight Delivery: 24 Hours shipping (Varies by Country)
However, in the end, actual delivery time depends on your location, regardless of your chosen method, which is not fair but is true. So keep tracking your order and hope you receive it in good condition. And if it’s a backorder then be ready to wait a bit more than what is promised. Since Fitbit usually uses FedEx it is not always in their hands how logistics are handled.
What Are The Payment Modes Accepted By Fitbit?
Depending on the country of your residence and if it’s a direct transaction between you and Fitbit, there are multiple options that you can choose to make the payment: Fitbit Online Store accepts Credit Cards (American Express and Visa) and online paying services (PayPal and Klarna).
However, if it is an international retailer like Amazon from where you are buying or a local retailer like Target or Best Buy then there could be other options available to you too: COD or Debit Cards.
It depends on the retailer’s policy.
So Is Fitbit Providing Free Shipping?
Unless you live in the US or Canada Fitbit doesn’t have a Free Shipping policy, and it doesn’t matter if you are buying Fitbit Sense or Fitbit whatever. You have to pay the Shipping price. Your shipping fee would be calculated at the checkout and it will be based on your location or region.
Although, if you are buying from a retailer and they are offering free shipping, then you won’t have to. You could also opt out of paying the shipping fee if you show at the checkout you are a member of Fitbit Premium service. Or you are ordering the products combined with a Friend or Family member.
Will I Have To Pay Sales Taxes
Since Fitbit’s main region of operation is the United States of America, they have to comply with the Federal and State regulations relevant to Sales Tax. In other words, you might have to pay a minimal fee on your purchase depending on the law of your residential state.
Louisiana: Louisiana use tax is due on any purchase, unless it is specifically exempt, where sales taxes may not have been charged at the time of purchase. There is no exemption specifically based on the fact that a purchase is made over the internet, by catalog, or by other remote means. Pursuant to Louisiana law, use tax liabilities must be paid annually on the individual income tax return, or through other means as may be required by the secretary’s administrative rule.
Puerto Rico: Purchases are subject to Puerto Rico sales and use tax. Pursuant to Puerto Rico law, sales and use tax liabilities should be filed, reported, and paid on the Import Declaration and Tax on Imports Monthly Return forms.
How To Use Promo Codes?
If you have ever returned a Fitbit device because it turned out to be faulty then you would know Fitbit – sometimes – gives you promo code for discount. Anyways, my point is if you have a promo code that you would like to use for your next purchase, it is relatively simple task.
- Go to Fitbit Online Store.
- Sign up/Log in using your Fitbit account or use the guest checkout panel.
- At the time of checkout expand the tab of promo code.
- Enter your promo code.
- Click the pink arrow.
Note: While Fitbit doesn’t provide student discounts you can use third-party retailers to get it.
Can Fitbit Ship To PO Box Or Military Address?
If you have a PO Box or US Military Address (APO, DPO, and FPO address). You can have the Free Shipping for all your purchase of Fitbit products. Although, you would not be able to opt for overnight shipping. Fitbit doesn’t provide expedited delivery to PO Box or US Military addresses.
Does Fitbit Provide Overnight Shipping?
Yes! Fitbit does provides Overnight Shipping. But there are two things that you should know. It will cost you money to get Fitbit within a night. Secondly, not every time will Overnight Shipping be actually overnight. Depending on when you placed the order, it could take as quick as 24 hours to as long as 48 hours for Fitbit trackers to reach you.
How Can I Track My Fitbit Order?
You can track your Fitbit order through Online Dashboard Fitbit have on their website. It might take time for the status to update, there is always an option to contact customer support. However, Fitbit suggests even if the status on the website shows the item has been delivered and it hasn’t you should wait at least 24 hours before contacting the logistic management.
- Go to Fitbit.com
- Click on the account icon and log in with your credentials.
- Navigate to my orders.
- Dashboard will be opened from there.
You would also receive timely Emails informing you about the whereabouts of your order.
What If I Want To Cancel Order From Fitbit?
You can cancel your order from Fitbit by getting in contact with Customer Service. It might take some time for them to actually confirm the cancellation of your order. But it can happen. In worst case you would have to wait 3-4 hours to get your order cancelled.
Where Does Fitbit Ship From: The World
In the end, I’d say it doesn’t matter where Fitbit ships from, what matters is that you can order Fitbit today, and hopefully by the end of the week you would have it in your hands. Yes, there are intricate details you should be aware of like we covered in this post. If your reason to come here was for an answer then you have it now.
Note: Fitbit doesn’t sell refurbished trackers so none of these rules applies to them!
Frequently Asked Questions
Depending on the country of your residence and your chosen mode of shipping, it could take 2 Business days to 15 Business days.
Fitbit is located in California in the city of San Francisco.
For US deliveries Fitbit uses FEDex and USPS.
Fitbit have a long battery life, usually for 6-7 days, although with time and age it can decrease, you have always the option to replace the battery or in the event of faulty screen fix it by yourself.
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